{"id":1400,"date":"2025-12-20T20:43:32","date_gmt":"2025-12-20T20:43:32","guid":{"rendered":"https:\/\/wordpress-nup59.wasmer.app\/?page_id=1400"},"modified":"2025-12-20T20:44:16","modified_gmt":"2025-12-20T20:44:16","slug":"politica-de-reembolsos","status":"publish","type":"page","link":"https:\/\/www.valeriavoguu.com\/index.php\/politica-de-reembolsos\/","title":{"rendered":"Pol\u00ectica de Reembolsos"},"content":{"rendered":"<p data-path-to-node=\"5\">Esta Pol\u00edtica de Reembolsos regula las devoluciones y reembolsos de compras realizadas en <b data-path-to-node=\"5\" data-index-in-node=\"90\"><a href=\"https:\/\/www.google.com\/search?q=https:\/\/www.valeriavoguu.com\" target=\"_blank\" rel=\"noopener\" data-hveid=\"0\" data-ved=\"0CAAQ_4QMahgKEwjIidCo_8yRAxUAAAAAHQAAAAAQrAE\">www.valeriavoguu.com<\/a><\/b>, gestionado por:<\/p>\n<ul data-path-to-node=\"6\">\n<li>\n<p data-path-to-node=\"6,0,0\"><b data-path-to-node=\"6,0,0\" data-index-in-node=\"0\">Titular:<\/b> Mario Forc\u00e9n Gim\u00e9nez<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"6,1,0\"><b data-path-to-node=\"6,1,0\" data-index-in-node=\"0\">NIF:<\/b> 26280561W<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"6,2,0\"><b data-path-to-node=\"6,2,0\" data-index-in-node=\"0\">Direcci\u00f3n:<\/b> Calle Fray Juan Regla 35, PRL izq, 50017 Zaragoza, Espa\u00f1a<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"6,3,0\"><b data-path-to-node=\"6,3,0\" data-index-in-node=\"0\">Correo de contacto:<\/b> info.valeriavogu@outlook.com<\/p>\n<\/li>\n<\/ul>\n<h3 data-path-to-node=\"7\">1. Derecho de desistimiento (14 d\u00edas \u2013 Ley de la UE)<\/h3>\n<p data-path-to-node=\"8\">De acuerdo con la normativa europea, el cliente dispone de <b data-path-to-node=\"8\" data-index-in-node=\"59\">14 d\u00edas naturales<\/b> desde la recepci\u00f3n del pedido para ejercer su derecho de desistimiento sin necesidad de justificar el motivo.<\/p>\n<p data-path-to-node=\"9\">Ofrecemos un per\u00edodo ampliado de <b data-path-to-node=\"9\" data-index-in-node=\"33\">30 d\u00edas<\/b> para cambios o devoluciones voluntarias, siempre que se cumplan las condiciones indicadas en esta pol\u00edtica.<\/p>\n<h3 data-path-to-node=\"10\">2. Devoluciones por cambio de opini\u00f3n (30 d\u00edas)<\/h3>\n<p data-path-to-node=\"11\">Puede devolver la mayor\u00eda de los art\u00edculos dentro de los 30 d\u00edas posteriores a la entrega.<\/p>\n<p data-path-to-node=\"12\"><b data-path-to-node=\"12\" data-index-in-node=\"0\">Condiciones:<\/b><\/p>\n<ul data-path-to-node=\"13\">\n<li>\n<p data-path-to-node=\"13,0,0\">Los gastos de env\u00edo de la devoluci\u00f3n corren a cargo del cliente.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"13,1,0\">Los art\u00edculos deben devolverse sin usar, sin lavar, sin da\u00f1os y con todas las etiquetas originales.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"13,2,0\">Deben incluirse todos los accesorios, embalajes y elementos originales.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"13,3,0\">Los art\u00edculos personalizados, de higiene, ropa interior, accesorios de uso \u00edntimo o productos marcados como \u201cventa final\u201d no son elegibles para devoluci\u00f3n.<\/p>\n<\/li>\n<\/ul>\n<h3 data-path-to-node=\"14\">3. Art\u00edculos defectuosos o da\u00f1ados<\/h3>\n<p data-path-to-node=\"15\">Si el producto llega da\u00f1ado, defectuoso o no coincide con la descripci\u00f3n, ofrecemos:<\/p>\n<p data-path-to-node=\"16\">\u2714\ufe0f Reemplazo gratuito o \u2714\ufe0f Reembolso completo incluyendo el coste de env\u00edo<\/p>\n<p data-path-to-node=\"17\">Debe contactar con nosotros dentro de las <b data-path-to-node=\"17\" data-index-in-node=\"42\">48 horas<\/b> posteriores a la recepci\u00f3n enviando fotos del defecto al correo:<\/p>\n<p data-path-to-node=\"18\">\ud83d\udce7 <b data-path-to-node=\"18\" data-index-in-node=\"3\">info.valeriavogu@outlook.com<\/b><\/p>\n<h3 data-path-to-node=\"19\">4. C\u00f3mo iniciar una devoluci\u00f3n<\/h3>\n<p data-path-to-node=\"20\">Para iniciar una devoluci\u00f3n:<\/p>\n<p data-path-to-node=\"21\">Env\u00ede un correo a <b data-path-to-node=\"21\" data-index-in-node=\"18\">info.valeriavogu@outlook.com<\/b> indicando:<\/p>\n<ul data-path-to-node=\"22\">\n<li>\n<p data-path-to-node=\"22,0,0\">N\u00famero de pedido<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"22,1,0\">Motivo de la devoluci\u00f3n<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"22,2,0\">Fotos (si es por defecto o da\u00f1o)<\/p>\n<\/li>\n<\/ul>\n<p data-path-to-node=\"23\">Recibir\u00e1 instrucciones y la direcci\u00f3n de devoluci\u00f3n.<\/p>\n<p data-path-to-node=\"24\">Recomendamos usar un m\u00e9todo de env\u00edo con seguimiento, ya que el cliente es responsable del paquete hasta que llega a nuestro almac\u00e9n.<\/p>\n<h3 data-path-to-node=\"25\">5. Procesamiento del reembolso<\/h3>\n<p data-path-to-node=\"26\">Tras recibir e inspeccionar el art\u00edculo:<\/p>\n<ul data-path-to-node=\"27\">\n<li>\n<p data-path-to-node=\"27,0,0\">El reembolso se procesa en <b data-path-to-node=\"27,0,0\" data-index-in-node=\"27\">5\u201310 d\u00edas h\u00e1biles<\/b>.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"27,1,0\">Se devuelve al mismo m\u00e9todo de pago utilizado en la compra.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"27,2,0\">Los gastos de env\u00edo originales no son reembolsables, salvo en devoluciones por defecto o error nuestro.<\/p>\n<\/li>\n<\/ul>\n<p data-path-to-node=\"28\"><b data-path-to-node=\"28\" data-index-in-node=\"0\">Reembolsos parciales<\/b><\/p>\n<p data-path-to-node=\"29\">Si un art\u00edculo llega usado, lavado, sin etiquetas o con da\u00f1os no atribuibles al transporte, podremos:<\/p>\n<ul data-path-to-node=\"30\">\n<li>\n<p data-path-to-node=\"30,0,0\">Rechazar la devoluci\u00f3n, o<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"30,1,0\">Aplicar un reembolso parcial, dependiendo del estado del art\u00edculo.<\/p>\n<\/li>\n<\/ul>\n<p data-path-to-node=\"31\">El cliente ser\u00e1 informado antes de procesar cualquier reembolso parcial.<\/p>\n<h3 data-path-to-node=\"32\">6. Cambios<\/h3>\n<p data-path-to-node=\"33\">Para realizar un cambio por talla, color o modelo:<\/p>\n<ol start=\"1\" data-path-to-node=\"34\">\n<li>\n<p data-path-to-node=\"34,0,0\">Devuelva el art\u00edculo original siguiendo el procedimiento est\u00e1ndar.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"34,1,0\">Realice un nuevo pedido del producto deseado.<\/p>\n<\/li>\n<\/ol>\n<p data-path-to-node=\"35\">Los cambios no se gestionan autom\u00e1ticamente.<\/p>\n<h3 data-path-to-node=\"36\">7. Devoluciones rechazadas<\/h3>\n<p data-path-to-node=\"37\">Las devoluciones se rechazar\u00e1n si:<\/p>\n<ul data-path-to-node=\"38\">\n<li>\n<p data-path-to-node=\"38,0,0\">El art\u00edculo llega usado, lavado, sin etiquetas o da\u00f1ado.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"38,1,0\">Faltan accesorios o elementos del paquete original.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"38,2,0\">Se devuelve fuera del plazo de 30 d\u00edas.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"38,3,0\">Es un producto no elegible (ropa interior, art\u00edculos de higiene, art\u00edculos personalizados, venta final).<\/p>\n<\/li>\n<\/ul>\n<p data-path-to-node=\"39\">En estos casos, el producto podr\u00e1 ser devuelto al cliente pagando los gastos de env\u00edo.<\/p>\n<h3 data-path-to-node=\"40\">8. Contacto<\/h3>\n<p data-path-to-node=\"41\">Para cualquier duda sobre devoluciones o reembolsos:<\/p>\n<p data-path-to-node=\"42\">\ud83d\udce7 <b data-path-to-node=\"42\" data-index-in-node=\"3\">info.valeriavogu@outlook.com<\/b><\/p>\n<p data-path-to-node=\"43\">\ud83d\udcec <b data-path-to-node=\"43\" data-index-in-node=\"3\">Mario Forc\u00e9n Gim\u00e9nez<\/b> Calle Fray Juan Regla 35, PRL izq 50017 Zaragoza, Espa\u00f1a<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Esta Pol\u00edtica de Reembolsos regula las devoluciones y reembolsos de compras realizadas en www.valeriavoguu.com, gestionado por: Titular: Mario Forc\u00e9n Gim\u00e9nez [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1400","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.valeriavoguu.com\/index.php\/wp-json\/wp\/v2\/pages\/1400","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.valeriavoguu.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.valeriavoguu.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.valeriavoguu.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.valeriavoguu.com\/index.php\/wp-json\/wp\/v2\/comments?post=1400"}],"version-history":[{"count":0,"href":"https:\/\/www.valeriavoguu.com\/index.php\/wp-json\/wp\/v2\/pages\/1400\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.valeriavoguu.com\/index.php\/wp-json\/wp\/v2\/media?parent=1400"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}